Natory — Privacy Policy

Effective Date: February, 2025

Welcome to Natory! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Natory at https://playnatory.com and our related services.

By using Natory, you agree to the collection and use of your data as described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect only the necessary data to provide and improve our services. The data collected falls into two categories:

1.1 Personal Data

We may collect personal data when you interact with our platform, such as:

Email Address – Required for account creation, authentication, notifications, and important service updates.
Third-Party Login Data – If you sign up using Google Login, we receive your name, email, and profile picture from Google.
Support Requests – If you contact us, we may store the conversation history to resolve your queries effectively.

Data Retention: We retain personal data as long as your account is active or as needed to provide services. You may request deletion at any time.

1.2 Non-Personal Data (Analytics & Cookies)

We use PostHog to analyze how users interact with our platform and improve the experience.We do not collect or store users' IP addresses.

The data collected includes:

Device Information – Browser type, operating system.
Usage Data – Pages visited, interactions.
Cookies & Local Storage – Used to improve functionality.

2. How We Use Your Data

We use your data for:

Providing and maintaining the Natory platform.
Improving user experience through analytics and optimizations.
Sending important service-related emails (e.g., password resets, account updates).
Enhancing security and preventing fraudulent activity.

We do not sell your data or use it for advertising.

3. Data Sharing & Third-Party Services

We do not share personal data with third parties.

Analytics data is processed in an anonymized form and used solely for improving Natory.

4. Your Rights & Control Over Your Data

As a user, you have the right to:

Access & Download Your Data – Request a copy of your personal data stored by us.
Edit or Delete Data – Update or request deletion of your data at any time.
Withdraw Consent – Opt out of email communications.
Manage Cookies & Tracking – Adjust settings in your browser to disable cookies.

To exercise these rights, email us at support@playnatory.com.

5. Data Security Measures

We take strong security measures to protect your data, including:

Encryption of stored and transmitted data.
Access controls to limit unauthorized data access.
Secure authentication mechanisms for login and third-party sign-in.

While we strive to protect your information, no system is 100% secure. If we detect a data breach, we will notify affected users promptly.

6. Data Retention & Account Deletion

Personal data is retained as long as your account is active.
Inactive accounts may be deleted after an extended period.
You can request complete account deletion, including all stored data, by contacting us at support@playnatory.com.

Once deleted, this action cannot be undone and all your data will be permanently erased.

7. Updates to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our services, regulations, or policies.

📢 How You’ll Be Notified:

Significant updates will be communicated via email or a notification on our website.
The "Effective Date" at the top of this page will reflect the latest version.

If you continue to use Natory after these updates, it means you accept the revised policy.

8. Contact Information

For any privacy-related questions, concerns, or data requests, contact us at:

📧 Email: support@playnatory.com